Chuyên mục: Uncategorized

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Updated Notice! Timo Hangouts will be closed on 06/06/2020 due to a system upgrade from 05/06/2020 to 07/06/2020

System Instability due to VP Bank’s system upgrade between 05/06 -07/06 Due to the VP Bank system upgrade over the weekend, we’re currently experiencing irregular performance in the Timo App.  As a result, you may not be able to log in or make any transactions in the app.  We have been assured by our partner […]

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CẬP NHẬT THÔNG BÁO! Các Timo Hangouts tạm ngừng phục vụ vào ngày 06/06/2020 do quá trình nâng cấp hệ thống từ 05/06 – 07/06/2020

Hệ thống không ổn định do việc nâng cấp của VPBank từ 05/06 – 07/06 Do ảnh hưởng từ việc nâng cấp hệ thống của Ngân hàng đối tác VPBank vào tuần trước, chúng tôi nhận thấy một số dấu hiệu mất ổn định trên ứng dụng Timo. Chính vì vậy, Quý khách có thể […]

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Important Announcement! System downtime on 16/05 & 17/05

Timo would like to inform you of a temporary interruption of services due to VPbank’s scheduled system maintenance as follows:  Date Time 16/05/2020 From 05:30 to 06:00 17/05/2020 From 05:30 to 06:00 During this time, all banking services including digital & card-related services will be temporarily interrupted. All services will be back online after the specified […]

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Safety & preventive measures to cope with Covid-19 at Timo!

As directed by the Prime Minister, the social distancing restriction has been relaxed. This means you can now visit a Timo Hangout for your banking needs. However, as your safety and that of our staff are of utmost importance, Timo will continue to apply safety and preventive measures as instructed by the Government. Therefore, from […]

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Announcement: Timo's working hours on Reunification & International Labor Days 2020

Dear our valued customers, Timo would like to inform our Timo Hangouts and Timo Care working hours on Reunification & International Labor Days 2020 as follows: Closing date & time Date Time 30.04.2020 – 02.05.2020 All day Re-open date & time 04.05.2020 08:30 am If you have any issues or concerns, please send an email […]

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Important information: Protect your bank account from fraudsters

We would like to inform you of an ongoing threat of fraudsters tricking customers by asking them to click on a fake link which results in their money getting stolen from their bank accounts or cards. Our main priority is making sure that you are safe and secure when it comes to your banking details […]

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As per the official notice from the Government, Timo is implementing "social distancing"

The world has literally gone into quarantine due to the COVID-19 outbreak. This is an unprecedented crisis situation in terms of breadth and scale, from a global health, social and economic standpoint. Under the official regulation on implementing preventive and safety measures during COVID-19 as promulgated by the Vietnamese Government on 31/03/2020, Timo will also […]

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Preventive measures implemented and how you can go about your daily life by banking with Timo

Timo is taking steps to limit close proximity interactions and gatherings in public spaces as much as possible with a view towards safety for our customers and staff. We will remain open and available to serve all current customers during this time, however between 17/03/2020 to 31/03/2020, we request new customers to refrain from visiting […]

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How to carry out a self-evaluation of your credit card?

Credit cards are no longer an unfamiliar product to our generation in today’s modern world. In addition to regular debit cards, credit cards contribute to the effective management and use of people’s personal finance. As everyone has a different lifestyle and spending habits, every credit cardholder’s experience and evaluation of their own credit cards might […]

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3 OUTSTANDING BENEFITS OF TIMO MASTERCARD INSTALLMENT SCHEMES

When it comes to benefits of Timo Mastercard, the first benefit that would come to your mind is probably the convenience of being able to use Timo Mastercard as a replacement for cash anywhere, even when you are abroad. However, in addition to the usual benefits of a credit card, Timo Mastercard also offers a […]

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What does fee transparency mean at Timo?

Service fees related to banking in particular and service fees in general are always a concern for us as we want to know specifically where we spend our money and to be in control of every expense we make. Understanding this concern, Timo always prioritizes fee transparency to make sure your digital banking experience is […]

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Working hours at Timo Hangouts

To make it easier for you to arrange your time to visit us at Timo Hangout when you need to pick up your card or advice from our Timo Care Representative, please refer to the working hours of our Timo Hangouts in Ho Chi, Ha Noi, Da Nang & Can Tho below. Timo Hangout Ho […]

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Similarities & differences between digital bank and electronic wallet

E-wallets and digital banks are two of the most well-known technology products & services in the 4.0 revolution. While providing some common benefits and utilities to users, e-wallets and digital banks are two completely different products. What is a digital bank? Digital banks are built on the basis of allowing customers to carry out most […]

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Oustanding features of Timo Mastercard

Are you looking for a multifunction and convenient credit card to pay for daily expenses without having to worry about your account balance? Get to know several outstanding features of the Timo Mastercard via the following article to make a suitable decision for yourself! Open a Timo account to sign up for a Timo Mastercard […]

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How can your Timo Debit Card be a replacement for cash?

In keeping with the “cashless living” trend, credit cards and debit cards have become useful tools to help you reduce your cash flow. Check out how your Timo Debit card can be a replacement for cash to help you pay for everything needed in your daily life in the article below. 1/ Pay for bills […]